Terms and Conditions

Last Updated: 01/22/2024


These Terms and Conditions ("Terms") govern your use of our website and services. By accessing and using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.


Use of the Website

  1. Eligibility: You must be at least 16 years or older to use our website and services.
  2. Account: If you create an account with us, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.
  3. Prohibited Activities: You agree not to:
    • Use our website for any unlawful purpose.
    • Post or transmit any content that is offensive, defamatory, or infringing on intellectual property rights.
    • Engage in any form of data mining, scraping, or other data extraction methods.
    • Attempt to gain unauthorized access to our website, servers, or networks.


Purchases and Payments

  1. Pricing: All prices for products displayed on our website are in [Currency] and are subject to change without notice.
  2. Orders: By placing an order, you agree to pay the total price, including shipping and taxes, as applicable. We reserve the right to refuse or cancel any order at our discretion.
  3. Payment: We accept all credit card issuers, Apple Pay, Google Pay, and Shopify Pay. You agree to provide accurate payment information and authorize us to charge your payment method for all purchases made through our website.
  4. Returns and Refunds: Please refer to our [Return and Refund Policy] for information on returns and refunds.


Intellectual Property

  1. Copyright: All content on our website, including text, graphics, logos, images, and software, is the property of Fauna Clothing and is protected by copyright laws.
  2. Trademarks: The Fauna Clothing name and logo are trademarks owned by us. You may not use these trademarks without our prior written consent.


Privacy

Your use of our website is also governed by our [Privacy Policy]. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.


Disclaimer of Warranties

Our website and services are provided "as is" and "as available." We make no warranties or representations about the accuracy or completeness of the content on our website.


Limitation of Liability

We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or services.


Governing Law

These Terms are governed by and construed in accordance with the laws of Florida. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Miami-Dade County, Florida.


Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time without prior notice. The latest version of these Terms will be posted on our website.


Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us.

Return and Refund Policy

At Fauna Clothing, we strive to provide you with high-quality products and an exceptional shopping experience. We understand that occasionally, you may need to return a product or request a refund. This Return and Refund Policy outlines the terms and conditions for returns and refunds, ensuring a fair and transparent process for both you and our brand.



Eligibility for Returns

You may request a return for eligible products under the following conditions:

  1. Within [Insert Number] days: Returns must be initiated within 7 days from the date of delivery.
  2. Unworn and Unused: The product must be in its original, unworn, and unused condition with all tags and labels attached.
  3. Proof of Purchase: You must provide proof of purchase, such as a receipt or order confirmation.


Non-Eligible Items for Returns

The following items are not eligible for returns:

  • Products that have been worn, washed, or altered.
  • Products without original tags or labels.
  • Personalized or customized items.
  • Final sale items marked as "non-returnable."


Return Process

To initiate a return, please follow these steps:

  1. Contact our customer support team to request a return authorization.
  2. Pack the item securely, including all original packaging, and include a copy of your proof of purchase.
  3. Ship the return to our designated address, which will be provided upon authorization.


Return Shipping Costs

You are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product. In such cases, we will provide a prepaid return label.


Refunds


Refund Process

Once we receive and inspect your returned item, we will process your refund as follows:

  1. Inspection: We will inspect the returned item to ensure it meets our return eligibility criteria.
  2. Refund Notification: We will notify you via email regarding the approval or rejection of your refund.
  3. Refund Method: If your return is approved, the refund will be processed to your original payment method within [Insert Number] business days.


Partial Refunds

In some cases, partial refunds may be granted, including but not limited to:

  • Items returned in a condition that does not meet our return eligibility criteria.
  • Late or missing refunds: If you haven't received your refund within the specified time, please contact us.


Customer Satisfaction

Your satisfaction is our priority. If you have any concerns or questions about our products or services, please contact our customer support team. We are here to assist you and ensure your shopping experience with Fauna Clothing is a positive one.


Contact Us

If you have any questions or require further assistance regarding our Return and Refund Policy, please contact us.

Copyright © 2024 Fauna Clothing - All Rights Reserved.

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